Kakiya Casino Terms and Conditions — Full Details in Bengali

1 General Rules

Kakiya Casino is an internationally licensed online gaming and Sports Betting platform, operated for entertainment purposes. Users are responsible for ensuring compliance with all applicable local laws when using this platform.

By using Kakiya Casino's services, you acknowledge that:

• You are using this platform voluntarily and entirely of your own free will.
• You acknowledge that betting and gaming carry financial risk.
• You will bet within your means and accept any losses responsibly.
• You are not placing bets on behalf of any professional or organized syndicate.

2 Account Registration

To create an account at Kakiya Casino, you must fill out the registration form with accurate and complete information. Accounts created using false details will be terminated.

• Each individual may hold a maximum of one account.
• The name, address, and mobile number provided during registration may be subject to verification at a later stage.
• Your account password must be kept strictly confidential. You are solely responsible for any loss resulting from sharing your password.
• If you notice any unusual activity on your account, contact Kakiya Casino support immediately.
• A copy of your National ID or passport may be requested for KYC (Know Your Customer) verification.

3 Age & Eligibility

Registration and gaming at Kakiya Casino are strictly for adults aged 18 and above. Any account found to be opened by a minor will be closed immediately, and all funds in the account will be forfeited.

In addition, the following individuals are not permitted to use Kakiya Casino:

• Kakiya Casino officers, employees, and their immediate family members.
• Residents of countries where online gaming is completely prohibited.
• Anyone who has previously had their account terminated as a penalty.

4 Deposits & Payments

Deposits at Kakiya Casino can be made via bKash, Nagad, and other approved payment methods. Funds are generally credited to your account instantly.

• Minimum deposit amount is ৳200.
• Deposits must be made from your own registered mobile banking account.
• Deposits from third-party accounts are not accepted.
• There are no hidden deposit charges, though your mobile banking provider's standard fees may apply.
• If fraudulent payment activity is detected, the account will be suspended and the relevant authorities will be notified.

5 Withdrawal Policy

KYC verification must be completed before withdrawing winnings. Kakiya Casino typically processes withdrawal requests within 1–5 business days.

• Minimum withdrawal amount is ৳500.
• Withdrawals must be made through the same method used for the original deposit.
• Wagering requirements must be met before any bonus funds can be withdrawn.
• Unusually large withdrawal requests may be subject to additional verification.
• Kakiya Casino reserves the right to place withdrawals on hold if fraudulent activity is suspected.

6 Bonuses & Offers

Kakiya Casino offers a variety of bonuses and promotional offers. Each bonus comes with its own specific terms, which are detailed on the bonus page.

• Each bonus can only be claimed once — the same person cannot use multiple accounts to claim the same bonus.
• The wagering requirement for the welcome bonus is typically 20–30x the bonus amount.
• Only wagers placed on eligible games count toward bonus wagering requirements — not all games may qualify.
• Any unused bonus and associated winnings will be forfeited once the bonus expires.
• Kakiya Casino reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is identified, the account will be closed and any associated winnings will be forfeited.

7 Betting Rules

The following rules apply to all betting activity on Kakiya Casino and cover all game types and Sports Betting.

• Once a bet is confirmed, it cannot be cancelled.
• Kakiya Casino reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match is cancelled or abandoned, all bets on that match will be refunded.
• There may be a slight delay in bet acceptance during in-play betting — this is normal and due to technical processing.
• Any account found placing bets through match-fixing or the use of insider information will be permanently banned.

8 Account Suspension & Closure

Kakiya Casino may suspend or close an account at any time and without prior notice under the following circumstances:

• Registering with false information or failing KYC verification.
• Creating multiple accounts or misusing bonuses.
• Hacking, use of bots, or any form of technical manipulation.
• Money laundering or suspicious financial activity.
• Abusing or threatening other users or staff.

If your account is closed, you may contact support to claim any valid remaining balance. However, accounts closed due to fraudulent activity will not be eligible for a refund.

9 Responsible Gaming

Kakiya Casino is committed to responsible gaming. We want our platform to always be a source of entertainment — never a source of harm.

• Members can set daily, weekly, or monthly deposit limits at any time.
• Cool-off periods and self-exclusion options are available.
• If you are struggling with gambling addiction, please reach out to our support team.
• For more information, visit our Responsible Gaming View Page.

10 Privacy & Data Protection

Kakiya Casino takes the protection of users' personal data seriously. Our full Privacy Policy is published separately.

• Personal information is used solely for service delivery and verification purposes.
• Your information is never sold to third parties.
• Information may be disclosed in response to valid requests from law enforcement authorities.
• For more information, visit our Privacy Policy View Page.

11 Dispute Resolution

If you have a complaint, please contact the Kakiya Casino support team first. We aim to respond within 48 hours.

• In the event of any dispute regarding betting results, server logs will be treated as the definitive evidence.
• In the event of a dispute over a game result, the RNG audit report will be reviewed.
• If a satisfactory resolution is not reached, you may escalate your complaint to the relevant licensing authority.

12 Policy on Changes to Terms

Kakiya Casino reserves the right to modify, amend, or update these Terms & Conditions at any time. The version published on the website at any given time shall be the version in effect.

• Members will be notified by email or in-app notification for any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw your balance.